Last Updated: November 24, 2021
Your privacy is important to us. This Online Privacy Policy explains how we collect, share, use, and protect information when you visit or use this online service and any other online services offered by NCH that link to or reference this policy (collectively, our online services). This policy covers NCH online services, including the NCH websites, as well as any interactions you may have while viewing content provided through one of NCH digital communication channels.
As you review this Online Privacy Policy, here are a few general principles to keep in mind:
When you visit or use our online services, we may collect personal information from or about you such as your name, email address, user name and password. We may also collect other information when you provide it while using our online services and where we believe it is reasonably required for ordinary business purposes.
In addition to the personal information described above, we may collect certain information about your use of our online services. For example, we may capture the IP address of the device you use to connect to the online service, the type of operating system and browser you use, and information about the site you came from, the parts of our online service you access, and the site you visit next. We may also use cookies, web beacons or other technologies to collect and store other information about your visit to, or use of, our online services. In addition, we may later associate the usage and other information we collect online with personal information about you.
We use the information discussed above in a number of ways, such as:
We may also use data that we collect on an aggregate or anonymous basis (such that it does not identify any individual customers) for various business purposes, where permissible under applicable laws and regulations.
We may share the information we collect from and about you with our affiliates and other third parties. For example, we may share your information with:
Where appropriate, we will limit sharing of your information in accordance with the choices you have provided us.
We, or our service providers, and other companies we work with may deploy and use cookies, web beacons and other tracking technologies for various purposes, such as fraud prevention and monitoring our marketing campaign performance. Some of these tracking tools may detect characteristics or settings of the specific device you use to access our online services.
NCH may provide links to websites that are owned or operated by other companies ("third-party websites"). When you use a link online to visit a third-party website, you will be subject to that website.s privacy and security practices, which may differ from ours. You should familiarize yourself with the privacy policy, terms of use and security practices of the linked third-party website before providing any information on that website.
We use reasonable physical, electronic, and procedural safeguards that comply with federal standards to protect and limit access to personal information. This includes device safeguards and secured files and buildings.
Please note that information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information (such as your Social Security number) to us.
Keeping your account information up-to-date is very important. Please use the Contact Us option on our site, or call or write to us using the contact information listed on your account statements, records, or other account materials. You can also speak to one of our support team members, or your designated account representative.
We may change this Online Privacy Policy from time to time. When we do, we will let you know by appropriate means such as by posting the revised policy on this page with a new "Last Updated" date. Any changes to this Online Privacy Policy will become effective when posted unless indicated otherwise.